Privacy Policy

This policy explains how eGhai | ஈகை (“we”, “us”) handles your personal information when you use eGhai | ஈகை or buy from us. Our registered address is 13 154 A, MMB Colony, Thuthurmattam, The Nilgiris, Tamil Nadu 643218.

• Contact details — name, email address and phone number.
• Delivery details — shipping address and PIN code.
• Order information — items purchased, order value and order history.
• Account information — your email and an encrypted (hashed) password if you register.
• Usage data — pages visited and device/browser type, where analytics is enabled.

We do not store your card number, CVV or UPI PIN. Payments are processed by our payment gateway, and those details go directly to them.

• To process, pack and deliver your orders.
• To send order confirmations and delivery updates.
• To respond to support questions.
• To meet tax and accounting obligations under Indian law.
• To send marketing messages — only where you have opted in. You can opt out at any time.

We share only what is necessary, with: our payment gateway to take payment; courier partners to deliver your order; and our email provider to send transactional messages. We do not sell your personal data.

Order and invoice records are retained for as long as Indian tax law requires. Account data is kept until you ask us to delete it.

You can ask us to access, correct or delete your personal data, and to stop sending you marketing. Email eshop@eghai.in and we will respond within 30 days.

We use cookies to keep your cart and login session working. If analytics or advertising tags are enabled, those providers may also set cookies. You can block cookies in your browser, but the cart and checkout may stop working correctly.

Email: eshop@eghai.in
Phone: +91 93613 69278
Address: 13 154 A, MMB Colony, Thuthurmattam, The Nilgiris, Tamil Nadu 643218